How is your information used?

The main purpose of OPEN is to help provide you with appropriate healthcare and treatment. Your information may be used by members of the healthcare team including doctors, nurses, therapists, shared with your family doctor or provided for research purposes. At OPEN we also use some information for the service evaluation and audit purposes, which is to ensure that we are providing the best possible care.

Some people referred to OPEN need different help to what the service can provide. We aim to transfer you to other services as smoothly as possible. This may involve us passing relevant information about you to services such as Adult Mental Health Teams. 

How do we keep your information secure and confidential?

Any information you provide is kept on a secure electronic clinical recording system. This system is separate from the one used by your GP. Only NHS mental health staff directly involved in your care will routinely have access to this information and where appropriate, other information from Oxford Health NHS Foundation Trust relating to your current or past care. 

How can you see the information we hold about you?

The Data Protection Act 1998 gives patients the right to apply for access to their own records. This must be done in writing; the application can be found here.

More information

Click here for more information about Health Records.

A fuller explanation of how we use your information can be found in the leaflet ‘Your Rights and Your Health Record’.

Find more information on the NHS confidentiality Policy.